Human Resources Manager

Annual Salary Range: $69,853 to $104,779

Job Grade: 29

Reports to

Administrative Services Director (ASD)

Direct Reports

None at present time

Job purpose

The Town of Southern Pines Administration Department is an internal support department, which provides critical resources for our more than 200 Full-Time and dozens of regular and seasonal Part-Time employees. The Administration Department is comprised of not only traditional Human Resources responsibilities (recruitment & staffing, training & development, comp & benefits, safety & wellness, records management, government compliance & reporting, employee relations, etc), but also Risk Management, Purchasing, Safety, the offices of the Town Manager, Assistant Town Manager, Town Attorney, Town Clerk, and Town Communications Specialist.

This position assists and supports the ASD and department staff in fulfilling day-to-day HR operations, achieving key initiatives, addressing employee relations concerns, and other key responsibilities within the Administration Department.

There will be a heavy focus on Training & Development, Employee Relations, and procedural documentation.

Duties and responsibilities

• Engage with all Town staff to develop relationships which encourage open communication between Administration and employees
• Address employee relations issues with Department Directors and other Town leaders
• Identify opportunities for the continued training and education of the Town’s workforce to include both Town initiatives as well as federal, state, and other agency mandated trainings
• Ensure HR policies and procedures are reviewed and kept current to include proper documentation and updates to manuals, handbooks, SOPs etc.
• Provide support as necessary and able for Admin staff to ensure the daily functions of recruiting, staffing, pay administration, payroll reporting, records maintenance, benefits administration are accurate, timely and up to date
• Assist and support the ASD with assigned projects and initiatives
• Serve as a resource to Admin staff regarding specific challenges, questions, or situations needing direction and decision making
• Provide assistance and input to ASD regarding HR administration, budgeting, department needs, general workplace culture and overall employee performance management
• Research, analyze and present findings on projects as assigned by ASD
• May attend meetings and be assigned to address other issues in the absence of the ASD
• Other reasonable duties that may be assigned

Qualifications

SKILLS

• Exceptional communications in written, verbal and presentation forms
• Identify needs, develop content and present training and education programs that improve the skills and growth of the workforce and foster positive outcomes for the community and citizens
• Adept at identifying, evaluating and addressing employee relations challenges, performance improvement opportunities and issues that can negatively affect employee satisfaction and/or organizational culture.
• Project management implementing HR related initiatives, programs, technology, etc.
• Proficiency in Microsoft Office products, HRIS systems, training and development presentation software, and an aptitude for learning human resources related software
• Attention to detail with the ability to minimize and prevent errors

KNOWLEDGE

• General knowledge in all major areas of human resources functions
• Thorough knowledge of human resources related laws, regulations, and practices to ensure compliance, avoidance of challenges, and that best practices are followed or developed
• Current and emerging trends related to human resources, employee engagement and government regulation.

ABILITIES

• Interact professionally with all levels of the organization
• Applying policies and procedures fairly and consistently with logic and reason
• Interpret and apply relevant laws, regulations, and policies related to all areas of human resources
• Think strategically and execute decisions
• Demonstrate tact, discretion, and good judgment in handling sensitive issues
• Research, analyze, and produce content on complex and detailed subjects
• Prioritize and multitask in a sometimes hectic office setting
• Develop and maintain positive and collaborative relationships, both internally and externally

PROFESSIONAL CERTIFICATIONS & LICENSES

• Certification through a Human Resources organization such as SHRM is highly desired.
• A valid driver’s license and an excellent driving record is required.

EDUCATION & EXPERIENCE

• This position requires a Bachelor’s degree in Human Resources Management or a similarly related field.
• A Master’s Degree is highly desirable.
• The successful candidate will have considerable direct experience in a broad variety of human resources generalist areas to include: staffing, comp & benefits, training & development, HR record keeping, mandatory reporting and compliance, employee relations, and employee safety and wellness.
• Demonstratable ability to develop and deliver effective and engaging education and programs that have drive positive outcomes for both staff development and cultural improvement.
• In addition, direct supervision in an HR environment is highly desirable.
• Experience with financial management and budgeting is also desirable.
• The HR Manager will have at least 7 years of HR Generalist experience.
• Experience in a Municipal or other government setting is very beneficial, but not required

Working conditions

The duties performed by this position are primarily performed indoors in a climate-controlled office environment. However, it will be necessary to travel and work at various Town facilities.

• Attending meetings or participating in activities in other office locations in order to support other Town departments.
• There will likely be occasions when this position may be required to interact calmly and professionally with upset employees, citizens, or guests in tense and difficult situations.
• They may also periodically be required to interact with senior leaders of the Town and elected members of the Town Council for a variety of department related issues.
• Occasional evening and weekend work may be required or necessary to complete projects or other duties.

Physical requirements

• Must possess the basic abilities of hearing, seeing, speaking, moving about an office and other work environments, to include navigating steps and uneven ground safely.
• Must have dexterity to manipulate small objects such as paperwork, keyboards, etc.
• Must have the ability to operate Town vehicles, including small passenger buses.

The Town of Southern Pines is an Equal Opportunity Employer